Refund & Cancellation Policy
Learn about our return, refund, and order cancellation policies
Order Cancellation
Orders can be cancelled within 24 hours of placement. Once the order has been shipped, it cannot be cancelled.
Return Policy
We accept returns within 14 days of delivery. The product must be unused and in its original packaging.
Refund Process
- Refunds will be processed within 5-7 business days after receiving the returned item
- Original shipping charges are non-refundable
- Refund will be credited to the original payment method
Non-Returnable Items
For various reasons, certain items cannot be returned unless defective:
- Jewellery & accessories
Damaged or Defective Items
Please report any damage or defects within 48 hours of delivery. Include photos of the damage when contacting customer service.